FAQs

How to Start an Audio Conference Call

Step 1 - Prepare for the Conference Call
Determine the day and time you are going to hold the conference call. Send a message to all the conference participants advising them of the date and time of the call and provide them with your toll-free dial-in number and Participant PIN number .

Step 2 - Start the Conference Call
When you're ready to start the conference, call the toll-free dial-in access number and when prompted enter your Leader PIN. As other participants dial in to the conference and enter the Participant PIN you provided them, they will be added to the conference.

How to Start a Web Conference

Before logging in for the first time, hosts and their guests should complete the Webinar To Go System Compatibility Tests. In addition, please read the system requirements for a list of supported browsers and system configurations.

Host Log-In Procedure:
1. Visit the sign-in URL at http://www.genesisnetworks.com/webinar-host.php, enter your log-in credentials and click Start.

2. The conference window opens. You can prepare for the conference before starting the conference, but you must start the conference before participants can join and you are able to use all conference tools.

3. Start the conference.  Invite guests and provide instructions for logging in.

Guest Log-In Procedure:
1. Visit the guest log-in URL at http://www.genesisnetworks.com/webinar-participant.php and complete the log-in form. If the host provided a participant passcode, enter it to complete the log-in.

2. Click start. The conference window opens and your host can see your name in the participant list.